Shipping policy

Genvora store Shipping Policy

At Genvora store, we strive to deliver your orders quickly, safely, and reliably across Canada.

Orders are typically processed within 1-2 business days after payment confirmation.

Processing includes:

Orders placed on weekends or holidays will be processed the next business day.

Delivery time refers to the time after your order has shipped, not the total time after placing the order.

Typical delivery estimates 10 to 12 days and also it depends on the Shipping method - Standard shipping or Express shipping:

Delivery times may vary depending on location and carrier conditions.

Some remote or rural areas may experience:

These will be displayed during checkout if applicable.

Certain products may have shipping limitations due to size, weight, or safety regulations.

Items may not qualify for standard shipping if they:

Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.

Occasionally, shipments may be delayed due to circumstances beyond our control, including:

Please ensure your shipping address is accurate at checkout.

Genvora store is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery and we will assist you in resolving the issue.

For any shipping-related questions, please contact our support team:

Email: genvorastore@gmail.com
Response Time: 24–48 business hours