Terms of service
This agreement is between Genvora store (“Genvora store”, “we”, “our”, or “us”) and you (“customer”, “user”, or “you”).
Please read these Terms and Conditions, our Privacy Policy, Return & Refund Policy, and any other policies posted on the Genvora store website (collectively referred to as the “Agreement”) before using our website or purchasing products from our store.
By accessing or using the Genvora Store website or purchasing our products, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, please do not use our website or services.
1. Use of Our Website
You may use the Glemstone website only for lawful purposes.
You agree that you will not:
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Use the website for fraudulent or illegal activities
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Attempt to gain unauthorized access to our systems
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Interfere with the security or operation of our website
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Copy, reproduce, or distribute our content without permission
We reserve the right to suspend or terminate accounts that violate these rules.
2. Account Responsibility
When creating an account with Glemstone:
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You must provide accurate and complete information
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You are responsible for maintaining the confidentiality of your account
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You accept responsibility for all activities that occur under your account
If you suspect unauthorized use of your account, please contact us immediately.
3. Products and Pricing
All products listed on our website are subject to availability.
We reserve the right to:
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Modify product descriptions, images, and prices at any time
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Limit quantities of any products
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Cancel orders if pricing errors occur
While we try to display products accurately, actual colors and appearance may vary depending on your device screen.
4. Orders and Payments
By placing an order with Glemstone, you agree that:
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All payment information provided is valid and authorized
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We may refuse or cancel orders at our discretion
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Orders may be cancelled if fraud or unauthorized activity is suspected
Once your order is placed, you will receive a confirmation email.
5. Shipping and Delivery
Shipping times are estimates and may vary due to:
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Location
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Shipping carrier delays
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Customs processing (for international orders)
Glemstone is not responsible for delays caused by shipping carriers or events beyond our control.
6. Returns and Refunds
All returns and refunds are subject to our Return & Refund Policy.
Customers must follow the return instructions and ensure items are returned within the specified timeframe.
Refunds may be denied if returned items are:
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Used
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Damaged
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Missing parts
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Not in original condition
7. Intellectual Property
All content on the Glemstone website including:
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Logos
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Images
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Text
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Product designs
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Graphics
is the property of Genvora Store and protected by copyright and trademark laws.
You may not reproduce or distribute our content without written permission.
8. Third-Party Services
Our website may include links to third-party websites or services.
We are not responsible for:
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The content of third-party websites
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Their policies or practices
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Transactions made with third parties
9. Limitation of Liability
To the fullest extent permitted by law, Glemstone shall not be liable for any:
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Indirect damages
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Loss of profits
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Loss of data
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Business interruption
arising from the use of our website or products.
10. Disclaimer of Warranties
All products and services provided by Glemstone are offered “as is” and “as available” without warranties of any kind unless otherwise required by law.
11. Changes to Terms
We may update these Terms and Conditions at any time.
Changes will take effect immediately once posted on our website. Continued use of the website means you accept the updated terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted according to the laws of the jurisdiction in which Glemstone operates.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us: